Get digital health and AI right in your practice, first time.

I'm Jess Francis, an occupational therapist and digital health adviser. I help allied health practices choose the right technology, use it safely and get the team on board, so it actually makes work better.

 

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Empowering allied health professionals with AI and innovation.

Most technology advice starts with the tool. I start with the problem.

AI is not the goal. Solving the right problem is. The one idea shapes everything I do, and it's why change last.

01 - The Problem

New technology often adds work

Tools get bought. Some clinicians try AI on their own, others won't touch it. No one's sure what's safe for client information. The workload doesn't drop.

02 - My Approach

Problem first, safety built in

I find what's actually slowing your team down, then we choose the right fix. Privacy and governance come first. As an OT, I design for daily routines, so change sticks.

03 - The Outcome

Better for everyone

Clients get better services. Clinicians get less admin and real confidence. Your practice gets lower risk and one consistent way of working.

Behind it: 15+ years as an OT, COO of an allied health service that grew to 200+ staff, a digital health startup and national digital health advisory work.

More about me

Who I work with

Allied health practices

What you're navigating

  • Too much team capacity lost to admin and inefficient workflows
  • Systems and tools that add work instead of removing it
  • Unclear rules around AI, privacy and consent
  • Growth creating complexity without adding capacity

How I help

  • Technology and workflow advisory
  • AI implementation and governance
  • Process and systems improvement
  • Team training and practical implementation support

Government, PHNs and associations

What you're navigating

  • Rapid change in digital health, AI and workforce expectations
  • Translating policy and innovation into practical sector action
  • Supporting workforce capability without adding more noise
  • Designing programs that reflect how allied health actually works

How I help

  • Digital health and AI advisory
  • Sector consultations and strategy
  • Education and capability programs
  • Practical input on policy, implementation and workforce change

Health technology companies

What you're navigating

  • Products that make sense technically but don't fit clinical workflows
  • Uncertainty about what allied health buyers actually need
  • Governance, safety and adoption barriers
  • Difficulty translating product capability into real-world clinical value

How I help

  • Product and workflow feedback
  • Clinical governance and safety input
  • Market translation for allied health
  • Adoption, implementation and advisory support

Events and conferences

What you're navigating:

  • Audiences tired of hype and generic technology commentary
  • Complex changes that need to feel relevant and practical
  • Big questions around workforce, technology and the future of allied health

How I help

  • Keynotes and conference sessions
  • Interactive workshops
  • Panels and facilitated conversations
  • Practical sessions on digital health, AI, workforce and innovation

Ways to work with me

 

Consulting
A defined project built around the outcome you need. From technology and AI implementation to workflow redesign, governance and policy.
Explore consulting & advisory

Advisory
Focused, one off or ongoing support to work through complex problems, make decisions and move priorities forward.
Explore consulting & advisory

Speaking and workshops
Practical sessions shaped around what your audience needs to understand, decide or do differently. From keynotes and conference sessions to team workshops and panels.
Explore speaking & workshops

15+ years

in allied health

200+ staff

in the service I helped scale

90+

organisations supported

130+

talks, including international keynotes

Part of the sector's conversation on digital health and AI

In print

Guest editor, WORK journal (Vol 85, Issue 3), Special issue on AI and Work.


Choosing hope over hype in AI and work, WORK journal, 2026.


Co-author, Charting a human-centred future: AI's promise and challenges for occupational therapy, WORK journal, 2026.


Co-author, Emerging Areas of Occupational Therapy Practice chapter, in Occupational Therapy in Australia and Aotearoa New Zealand: Professional and Practice issues. 2026.


 

Invited to speak by organisations including

Let's work out your next step.

A project for your practice, advice on a decision or a speaker for your event. 

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